21 thoughts on “Contact”

  1. Gretchen Saecker said:

    I am a six foot tall woman. I wore a women’s 12 medium for most of my life but after the age of 50 needed a size 13 and needed extra width for a bunion. I do have orthotic inserts and tend to live in my men’s size 12 4E New Balance tennis shoes. I may get some men’s sandals from you but get frustrated that I can’t get the cute styles you make for women. I am also concerned that even the men’s selections will not be wide enough. Will you ever enlarge your size selection????

    • Hi Gretchen,
      Check out our unisex Wave sandal. It’s for wider feet and is now available in 4 colors: white & blue, khaki, chocolate and black!

      • I also wish you had more sizes for those of us who have wider feet and require larger sizes. I have bought the unisex Wave sandal several years back and love it! However, none of your other styles are in a size I can wear. I wear a size 12 Wide in Women’s shoes and I haven’t seen any other style in the Orthaheel that I can wear. Please consider making your wonderful product in more sizes and widths!

        Thank you.

  2. Landa Williams said:

    Hi, I just purchased my first pair of OrthaHeel sandals and am so excited to wear them. My friend just cautioned me that she wore her new OrthaHeel sandals too long initially and she’s experienced a lot of shin pain. She said there was a tag on her sandals, saying to break them in incrementally. Is that true for all of the Orthaheel products? Thanks in advance, Landa Williams

    • Hi Landa,
      Yes, we do recommend you wear your new Orthaheel shoes for a couple of hours for the first few days to adjust to the new level of orthotic support. If you are not satisfied with your shoes, we do have a 30-day guaranteed return policy. Thank you.

  3. I wear a rigid AFO on my laft foot and calf will the sneakers accomdindate thebrace or do I have to take out the othotic that yoou provide? Why are all the sandles “a in between the big toes style they do not accomindate the brace. Please get back to me asap thank you

    • Hi Kelly,
      Our walking shoes and loafers are sold with a removable orthotic insert. You may remove it to accommodate your brace or leave it in for extra support. We have several sandals without the toe post styling, such as Layla, Louisa, Porto II and Yasmin. These may be good options to meet your requirements. Thanks!

  4. Niki louca said:

    WOULD LOVE TO GET THESE SHOES BUT:
    PLEASE!!!!!!!
    BRING YOUR SHOES TO STORES IN TORONTO PLEASE . I AM VERY
    SCEPTICAL OF ORDERING ON LINE.
    EASIER TO PUT MY FEET INTO THE SHOES, RATHER THAN HAVING TO RETURN THEM IF THEY DO NOT FIT.

  5. Are you going to make more shoes with the vionic sole? I’d love some different shoes only in wide. I have tried all the ortho shoes an the only ones help an I can walk all day are the muir. I’ve spent thousands on orthoics an expensive walking shoes, in the last 5 years, plantar an the arch was the killer. I purchased another pair of the muir today, can’t do the flipflops. Thankful i live in florida all year.

    Why do you call it a sports recovery shoe? They are selling like hot cakes.

  6. just received my Footsmart magazine and the Orthaheel Melissa is on the cover. I wear size 101/2 wide on my left foot and about 101/2 double wide on the right foot. This shoe or slide as we call it would be perfect for me as it has the adjustable Mary Jane like strap. Can’t tell you how disappointed I was to learn that most of your styles only come in medium width. Will you ever make a slide like this in wider widths because in the winter i could wear this to and in the office with a thin sock. I love the look of the durable sole and the generous toe box as well as the color choices. Please consider wider width low heel durable sole clogs.

  7. When will you offer narrow width? I have one pair sandals that fit fine then ordered a slip on mule which felt great but was way too wide for my foot.

  8. I just wanted to say thank you. I had major surgery on my foot two years ago, Two torn tendons, and now two screws in my heel. Now one of my feet is clearly a size larger than the other. I have tried every shoe, if one fits, the other falls off. Or my feet end up killing me at the end of the day. I’m a teacher and on my feet all day. Thank you for finally selling a great feeling shoe. I have no pain, and both shoes stay on my feet. Please, please come up with more styles. I’m only 46, I would love some more youthful looking flats. In the meanwhile, I’ll be saving up my pennies for those great new boots.

    P.S. I will never wear another brand of shoe again.

  9. I agree with Tina. I wear a 7 1/2 Narrow but was told that your shoes would not fit my feet. It seems as though you’r eliminating quite a few potential customers by not having Narrow sizes.

    • We do appreciate everyone’s feedback. While we’re still a small company, we do realize the demand and would love to eventually cater to customers with both narrow and wide feet.

  10. patricia barnes said:

    as reading above I AM not the only woman with large extra wide feet , i would love the options of buying several different pair of your shoe ; i truely believe the market is vast for 101/2 extra wide. we baby boomer are here and need quality shoe whats more women also would like a sexy shoe with maybe a kitten heel to go with special occasions dress ; so we can party like a rock star and yet be comfy while doing so. so here we are just waiting on you. so what ARE YOU GOING TO DO ABOUT PLEASE HELP US AGE HEALTHY & gracefully pattib

    • Leane Matis said:

      I purchased a pair of sandals a few months ago and the sole has come half way off. I have been trying to contact orthoheal to see about a warrantee with no luck. I can not find a phone number nor a way of contacting Orthoheal.

      I would not buy another pair of sandals.

  11. I wish you had a wider selection on sizes like 11w. I would love to order a pair.

  12. Deirdre said:

    I have been wearing Orthaheel flip flops and sandals for several years, after going through plantar fasciitis. I am so excited to see that you are finally adding more stylish shoes to you line. It is so difficult to find a shoe that fits my Orthotics. I love the wedges you have this season and I have purchased two new pairs so far this spring. I would love to see dressier shoes that are suitable for the workplace.

  13. qofdisks said:

    I am a simple 7W shoe. That is just too small to buy men’s shoes. I prefer a man’s rugged style as I have an acre garden. I have the vionic muirs from last year and they have worn out/broken down in a single season. A thicker sole would help as the arch support became softer and flatter and the straps became looser. I would also like an athletic shoe with thicker strappings that do not require a deep lunge every time to put them on. The velcro attachment WAY on the outside of the shoe makes the shoe difficult to step into and adjust properly every single time WAY over to the side like that. The shoe is not pneumatically designed such that it requires a tension adjustment across the foot every single time the shoe is put on. Adjusting that tension from a seated position creates a too tight fit so the shoe is best adjusted BENDING DOWN DEEPLY while standing on the shoe. Some days, I cannot execute the maneuver especially in the morning.
    I have a pretty pair of orthoheel flip flops but they are too narrow to protect my feet on the bottom as my feet overhang the shoes on both the outside of the top of the foot as well as in the arch. I cannot get down the driveway or even make it into church without the shoes picking up rocks and debris, like most sandals, much less use them to go out in the garden for even the simplest of tasks. I cannot even make it out to the shed to grab a tool or feed the chickens. I cannot wear them at my boy’s school playground. I can move only very slowly in them and they are only good for church.
    Please make a wider and tougher shoe. Girls need to walk too.

  14. Two years ago, I bought my first pair of Orthaheels, choosing the Tide flip flop. They were perfect, so I bought two more colors, then the Brook sneaker style. I’m definitely a fan of Orthaheel. When the Fleur came out, I loved the look of it, and promptly bought a pair to wear to an upcoming beach wedding.
    The Fleur is giving me trouble, and I’m hoping modifications are coming! The footbed is wonderful as I’ve come to expect. Love that part. The fancy floral top is the problem area. The little beads rub and cut into the top of my foot, so that I have a tiny nick on each foot. I snipped off one targeted disc from each shoe, thinking that would help. Somewhat better, but I still have rubbing cuts from the plastic base to which that floral circle is attached. My next tactic will be to use moleskin under that part of the toe-post-décor. I wanted to absolutely love this shoe, but it hurts!
    My foot is a thin, narrow 8.
    Anyone else having this problem? Maybe a foam or cloth flower would help?

  15. I have a pair of the Mule Slippers. Can they be washed ??

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